Keep Your Client Happy.Keeping clients happy is a job in itself. You can be the hottest designer in town, creating the coolest work this side of the equator, but without a little insider knowledge on keeping your clients smiling, it can all go way down south.
You will need the know-how to juggle impossible deadlines, hardware hic-ups, software glitches and the dreaded creativity blocks, on top of the often ridiculously pressurised task of crafting stunning work, all this while maintaining a friendly island of inner calm and outward cool. 1. Deliver on time Delivering on time is the most important requirement in keeping a client happy. You can charge great fees, always be polite, invite clients around for coffee and cookies, but all of that will count for nothing if you fail to deliver projects on schedule. This is no time for excuses. This is the real world, with real deadlines and no excuses will fly. Deliver on your deadlines and you will have a happy client, or at the very least one that isn’t angry.
2. Be Reasonable
So you can deliver your projects to clients within the specified deadline. Now you’re really up and running. But don’t take anything for granted. Getting the work done on time is a given, not a luxury for most clients. You need to crank up a gear if you want to establish a great and continuing working relationship. Be reasonable, be gracious and above all else be a warm, accommodating human being. Being polite on the phone and in person can really pay dividends. Who wants to work with a grouch? |
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POWER COPYWRITING FOR THE INTERNETWhat an insightful book POWER COPYWRITING FOR THE INTERNET is! This book, by Bob Serling, is written in comprehensive step-by-step detail to make online marketing much more successful. You get shown what it really takes to create web copy that brings in profits that you never could have imagined, complete with testimonials of individuals who received such amazing results. If you’re thinking about bringing up a website, you can avoid all the useless, ineffective advice the so-called Internet marketing experts give you. And you can have a highly profitable web site right from the start by using this simple model to do things right. This book is a precise understanding of what truly motivates people to buy a product or service – all in the palm of your hand. A must read for all of those who want their websites to bring in unimaginable profits! |
5 steps to Logo 101 1. Keep it simple, clean cut and balanced. 2. Dimensions, dimensions, dimensions! If your logo is not creatively balanced, you may struggle with your marketing. Keep the asymmetric balance in mind. |
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The Little RED Book of Selling (a must have for every company) What a great SALES guide! Sales, Red, Sales, Red… This must be one of the strangest, most effective and get to the point sales book I have read. Its also a breeze to read. Some interesting facts and mostly forgotten tools sales people should use. Questions and Answers that will blow your mind. Why They Buy? , More Red Sales thinking, The 6.5 principles of giving value and being valuable…, Ask the wrong questions. Get the wrong answers. |
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Don’t bring a knife to a gunfight. Just about anywhere we lay our eyes on, images are competing for our interest, amusing us, or trying to get us to buy something. When approaching a marketing solution, clients often rely on who or what they know to achieve the means. This does not always include the help and guidance of professionals. Business owners always look for the cheap way solution to a problem and this means advertising and marketing as well. Acquaintances, cousins, nephews or sometimes their own children, with computer and working knowledge of one or two image editing programs, often suffice to help them come up with substandard solutions. Let us keep in mind that these people often have no professional training on said programs and can therefore not utilize them to their full extent. This leads to cheap looking marketing material, which often has the opposite effect on prospective consumers or clients. Although this saves money for the business owner, it might not garner the desired financial outcome of his or her product. The term ‘reaping what you sow’ comes to mind. There are a lot of entrepreneurs out there, all of them with a ‘unique’ product or service, a lot of them the same, so it comes down to marketing to help make them profitable. A striking and very visual marketing campaign might not be as expensive as one might think, this is where we come to professional design. In this industry we have the graphic artists, graphic designers and illustrators. Prospective clients often do not grasp the trials and tribulations of these creative professionals. Although the end product of a marketing campaign might not look like a lot of work has gone into it, it is definitely not the case. The creative process is an, often, exhausting undertaking on behalf of the client. These creatives take the time and effort to come up with a successful marketing solution for which the client does not have the time. This allows the client to go about his usual business letting someone else worry about how to sell his service or product. However this might lead to separation anxiety for the client, as they see their brainchild being handed over to someone else. They might feel that no one else would be able to grasp the work and effort going into a product or service, therefore no one else would be able to market this idea effectively. This assumption is wrong. Visual designers undergo extensive study at various institutions to equip themselves with the means of helping someone else sell something to someone. They are taught how to solve graphical marketing problems and how to create something that visually appeals to certain market demographics. They know what works for whom. |
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